Global Lessons: Planning and Preparation are Keys to ICD-10 Success

Here is a summary of lessons learned from the Canadian experience with ICD-10 implementations and also importantly where the two implementations differ.

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Social Media entering the “Castles of Corporate America”

My friend Shel Israel's points about Social Media (SM): It isn't about whether Twitter or Facebook succeeds, it is about embracing SM and using it and the warehouse of tools…

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