Management Approaches to Organizational Complexity – 7S

Often, our clients who want to change their company strategy or business process are left asking how “do-able” this is at some point.

The 7S Framework, originally used by McKinsey, is a framework that is used to solve organizational problems and strategy implementation.

The framework consists of the following elements:

  1. Strategy
  2. Structure
  3. Systems
  4. Staff
  5. Skills
  6. Style
  7. Superordinate Goals (Shared value)

Strategy Implementation

The value of the 7S framework is that it can be used for “judging the organizational do-ability of strategies.” When new strategies are being implemented, the manager should examine and coordinate these seven elements, such that all elements can work together instead of being a burden of strategy implementation.


  1. Waterman Jr., Robert H., Peters, Thomas J., and Julien R. Phillips. 1980. “STRUCTURE IS NOT ORGANIZATION.” Business Horizons 23, no. 3: 14.
  2. Waterman Jr., Robert H. 1982. “The Seven Elements of Strategic Fit.” Journal of Business Strategy 2, no. 3: 69.

Michael F. Arrigo

Michael is Managing Partner & CEO of No World Borders, a leading healthcare management and IT consulting firm. He serves as an expert witness in Federal and State Court and was recently ruled as an expert by a 9th Circuit Federal Judge. He serves as a patent expert witness on intellectual property disputes, both as a Technical Expert and a Damages expert. He leads a team that provides Cybersecurity best practices for healthcare clients, ICD-10 Consulting, Meaningful Use of Electronic Health Records. He advises legal teams as an expert witness in HIPAA Privacy and Security, medical coding and billing and usual and customary cost of care, the Affordable Care Act and benefits enrollment, white collar crime, False Claims Act, Anti-Kickback, Stark Law, Insurance Fraud, payor-provider disputes, and consults to venture capital and private equity firms on mHealth, Cloud Computing in Healthcare, and Software as a Service. He advises self-insured employers on cost of care and regulations. Arrigo was recently retained by the U.S. Department of Justice (DOJ) regarding a significant false claims act investigation. He has provided opinions on over $1 billion in health care claims and due diligence on over $8 billion in healthcare mergers and acquisitions. Education: UC Irvine - Economics and Computer Science, University of Southern California - Business, studies at Stanford Medical School - Biomedical Informatics, studies at Harvard Medical School - Bioethics. Trained in over 10 medical specialties in medical billing and coding. Trained by U.S. Patent and Trademark Office (USPTO) and PTAB Judges on patent statutes, rules and case law (as a non-attorney to better advise clients on Technical and Damages aspects of patent construction and claims). Mr. Arrigo has been quoted in the Wall Street Journal, New York Times, and National Public Radio.

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